Supervisory Management Course

This Supervisory Management Course is for anyone new to a supervisory role or anyone wanting to develop their current supervisory  skills. By the end of our course delegates will: understand the role and skills of the supervisor, leadership, motivation and goals, teams and delegation, time management, development of staff and coaching skills and cultural diversity, grievances, discipline and influencing.

Supervisory Management Course Content

The Role and Skills of the Supervisor

• Introduction to course and individual learning objectives
• The role and nature of supervision
• The skills and competencies of the effective supervisor
• Difficulties associated with supervision
• The resources available to supervisors
• The learning cycle and learning styles, management theory and practice

Time Management

• Organising your workload, time management
• Planning and prioritising activities

Leadership, Motivation and Goals

• Goals, Goal-setting and Objectives
• Power, authority and responsibility
• Leadership, Action-Centred Leadership, the Trait Approach, Leadership styles, the managerial grid
• Situational Leadership
• Transformational Leadership
• Differences between transformational and transactional leadership
• Managing individuals, approaches to motivation
• Job satisfaction

Teams and Delegation

• Team building, team working, what makes teams work
• Team roles, team development, Team Leadership
• Managing people in groups, group processes, characteristics and behaviour
• Characteristics of effective teams
• Delegation, job design
• Basic management philosophies

Developing Staff and Coaching Skills

• The role of the supervisor in developing staff
• The benefits of coaching, the coaching process
• Identifying development needs in individuals and teams
• Planning and implementing development programmes
• Setting meaningful objectives
• Developing coaching skills, effective questioning and active listening
• Giving and receiving feedback for improved performance
• Feedback that motivates
• Cultural diversity, grievances, discipline and influencing
• The effect of cultural and environmental constraints
• Organisational culture
• Cultural diversity
• Handling grievances and disciplinary problems
• Influencing other people, a model for positive influence, “managing the boss”
• Future planning, action plans

Supervisory Management Course Duration

2 Days