Negotiation Skills

Negotian SkillsNegotiation Skills

Who Is This Negotiation Skills Course For?

This Negotiation Skills Course is for staff who wish to develop and improve their negotiation skills through practical and relevant modern techniques.

The course tutor will help delegates attending our negotiation skills course understand their own negotiating strengths and weaknesses.

All our trainers are professionally qualified with years of experience delivering tailored training for some of Irelands most respected organisations  such as SME’S, large multinationals, Government Departments, Charities, County Councils and so on.  Protrain courses are tailored to reflect the real world your staff work in so your input is critical to make certain we customise the course to your needs and make this course a true success.

Negotiation Skills Course Objectives

At the end of this  course delegates will:

  • Appreciate the value of negotiation skills in interactive relationships with internal individuals as well as external procurement levels.
  • Know how to use the basic six negotiation skills.
  • Understand how to apply the six phases of negotiation.
  • Be able to manage their own and other’s stress needs in negotiation situations.
  • Be capable of establishing key performance indicators for customers, suppliers as well as key internal staff, and continuously monitor and evaluate their on-going performance.

Negotiation Skills Course Content

  • Concept of internal “customer” and associated negotiation skills needs
  • Logistics partnership agreements with supplier, customers, and third parties
  • Six skills of negotiation
  • Six phases of negotiation
  • Hard, soft & principled negotiation
  • Listening, questioning & challenging skills
  • Transactional analysis
  • Conflict, resolution & de-confliction
  • Group/team working
  • Role of “managers” in teams, and managing “empowered” employees
  • Management and individual stress controls
  • Motivating and evaluating individual and company performance
  • Drafting agreements
  • Supplier evaluation techniques
  • Benchmarking and key performance indicators

Course Duration
2 days per training group onsite

This popular course can be delivered for individuals or for groups onsite nationwide.

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Some of our respected clients

Arbour Care Fingal County Council Pfizer
Baxter Storey Ireland Gaffer Trading Ltd Roscommon County Council
Beltronics Galway City Council Ryanair PLC
Beyond Entertainment Gill Manufacturing & Assembly Savills
BNP Paribas Glanbia PLC Spectrum Logistics
Bord Bia Grant Thornton St Gerard’s Private School
Cahill May Roberts H2 Compliance The Commissioner of Irish Lights
Carlow County Council Health Information and Quality Authority The Houses of the Oireachtas
Cavan County Council Hickeys Fabrics The HSE
CBRE IBRC The Institute of Technology Blanchardstown
Celtic Aerospace Independent Newspapers (Ireland) Limited The Institute of Technology Tralee
Clare County Council Irish Trucks The Irish Stock Exchange
Clarion Hotels IFSC KMK Metals The Irish Aviation Authority
CombiLift Laois County Council The Lawrence Life Insurance
Commission for Communications Regulation LC Seating The Marine Institute
Cork City Council Limerick City and County Council The National College of Ireland
Cruinn Diagnostics Loyaltybuild The National Consumer Agency
Custom House Fund Services Meath County Council The National Rehabilitation Hospital
Dessian Products Ltd Mercer Consulting The Office of the Ombudsman
DKIT Mercury Engineering The Radiological Protection Institute
Donegal County Council Micro Bio The Training Learners Skillnet
Dublin City University Monaghan County Council The Financial Services Ombudsman
Dublin Institute of Technology Mount Carmel Hospital Trinity College Dublin
Emerald Truck and Van Ltd Movianto Pharmaceuticals Turfgrass Consultancy
ESB Networks NVD Ltd UCD
Eurolink M3 Paddy Power PLC Waterford City and County Council
Ferrycarrig Hotel Peamount Hospital Waterford Institute of Technology
Festo Limited Pearse Trust Windowmate NI Ltd
Fideuram Asset Management PFH Technology 3Q Recruitment