Everyone has the right to be treated with dignity at work, with respect and with courtesy. A productive workplace is free from the destructive force of harassment and bullying. Such an environment enables employees to display the full range of their skills and abilities.
Our dignity at work course helps delegates understand the legal framework, examine options and develop the skills to tackle inappropriate behaviour. Bullying and harassment are destructive to the recipient, the perpetrator and the organization. They can be challenging for management to deal with. A dignity at work policy, with clear procedures, is a vital management tool for any progressive organization. But there are other tools and skills that will make a positive difference for everybody. These are skills we have developed and refined over many years’ practical experience. On this half day session, we share these skills with participants.
This course is in compliance with the recommendations of a Government Task Force Report on Bullying in the Workplace and the three Codes of Practice issued under the Safety, Health and Welfare at Work Act 1989, the Industrial Relations Act 1990 and the Equality Act 2004 respectively: · The Health & Safety Authority’s Code of Practice on the Prevention of Workplace Bullying · The Labour Relations Commission’s (LRC) Code of Practice Detailing Procedures for Addressing Bullying in the Workplace · The Equality Authority’s Code of Practice on Sexual Harassment and Harassment at Work.
These dignity at work sessions are designed to accommodate 12 participants. We have listened to clients and participants and have shortened our session to a very intensive 3 hours. Typically, we deliver two sessions per day for clients. If dignity at work is of interest to you, we would be delighted to discuss your needs further.
Dignity At Work Course Content
The role of policy in developing and maintaining a motivated workforce
Creating a positive work culture
Understanding bullying and harassment
The legal framework
Dignity at work – A Discussion
Identifying the Different Types of Behaviour / Reading the situation
Aggressive behaviour / Guidelines for Dealing with Aggressive people
Unreasonable Persistent Conduct
Not letting it escalate
How our body language and voice determines the way we are perceived by others
Rights and responsibilities of employers and employees “the real world consequences”
Recognizing bullying and harassment
Preventing inappropriate behaviour
Tackling inappropriate behaviour
Legitimate performance management is not bullying
Dealing with a complaint – formal and informal