Dignity At Work

Dignity At WorkDignity At Work

Everyone has the right to be treated with dignity at work,  with respect and with courtesy.  A productive workplace is free from the destructive force of harassment and bullying. Such an environment enables employees to display the full range of their skills and abilities.

Our dignity at work course helps delegates understand the legal framework, examine options and develop the skills to tackle inappropriate behaviour. Bullying and harassment are destructive to the recipient, the perpetrator and the organization.  They can be challenging for management to deal with. A dignity at work policy, with clear procedures, is a vital management tool for any progressive organization.  But there are other tools and skills that will make a positive difference for everybody. These are skills we have developed and refined over many years’ practical experience. On this half day session, we share these skills with participants.

This course is in compliance with the recommendations of a Government Task Force Report on Bullying in the Workplace and the three Codes of Practice issued under the Safety, Health and Welfare at Work Act 1989, the Industrial Relations Act 1990 and the Equality Act 2004 respectively: · The Health & Safety Authority’s Code of Practice on the Prevention of Workplace Bullying · The Labour Relations Commission’s (LRC) Code of Practice Detailing Procedures for Addressing Bullying in the Workplace · The Equality Authority’s Code of Practice on Sexual Harassment and Harassment at Work.

These dignity at work sessions are designed to accommodate 12 participants. We have listened to clients and participants and have shortened our session to a very intensive 3 hours. Typically, we deliver two sessions per day for clients. If dignity at work is of interest to you, we would be delighted to discuss your needs further.

 

 Dignity At Work Course Content

The role of policy in developing and maintaining a motivated workforce

Creating a positive work culture

Understanding bullying and harassment

The legal framework

Dignity at work – A Discussion

Identifying the Different Types of Behaviour / Reading the situation

Aggressive behaviour / Guidelines for Dealing with Aggressive people

Manipulative behaviour

Passive behaviour

Assertive behaviour

Confidence

Unreasonable Persistent Conduct

Not letting it escalate

Communication Skills

How our body language and voice determines the way we are perceived by others

Fire Words

Rights and responsibilities of employers and employees “the real world consequences”

Recognizing bullying and harassment

Preventing inappropriate behaviour

Tackling inappropriate behaviour

Key skills

Legitimate performance management is not bullying

Dealing with a complaint – formal and informal

Course Duration
Half a day per group

 

 

You may also be interested in our other courses:

Appraisal Skills Financial Awareness Course Reception Skills
Assertiveness Skills Interviewing Skills Recruitment Interviewing & Training Skills
Change Management Course Inventory Management Course Report Writing Course
Coaching Skills Course Leadership Course Sales Skills
Communication Courses Management Skills Stress Management Course
Customer Service Course Managing Meetings Supervisory Management Course
Customer Service Training Minute Taking Course Telephone Skills
Dealing With Aggressive People Negotiation Skills Telesales Training
Debt Collection Course Performance Management Time Management Skills
Digital Marketing Course Presentation Training Train The Trainer Course
Dignity At Work Project Management Course Warehouse Management Training
Effective Communication Skills Project Planning

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Some of our respected clients

Arbour Care Fingal County Council Pfizer
Baxter Storey Ireland Gaffer Trading Ltd Roscommon County Council
Beltronics Galway City Council Ryanair PLC
Beyond Entertainment Gill Manufacturing & Assembly Savills
BNP Paribas Glanbia PLC Spectrum Logistics
Bord Bia Grant Thornton St Gerard’s Private School
Cahill May Roberts H2 Compliance The Commissioner of Irish Lights
Carlow County Council Health Information and Quality Authority The Houses of the Oireachtas
Cavan County Council Hickeys Fabrics The HSE
CBRE IBRC The Institute of Technology Blanchardstown
Celtic Aerospace Independent Newspapers (Ireland) Limited The Institute of Technology Tralee
Clare County Council Irish Trucks The Irish Stock Exchange
Clarion Hotels IFSC KMK Metals The Irish Aviation Authority
CombiLift Laois County Council The Lawrence Life Insurance
Commission for Communications Regulation LC Seating The Marine Institute
Cork City Council Limerick City and County Council The National College of Ireland
Cruinn Diagnostics Loyaltybuild The National Consumer Agency
Custom House Fund Services Meath County Council The National Rehabilitation Hospital
Dessian Products Ltd Mercer Consulting The Office of the Ombudsman
DKIT Mercury Engineering The Radiological Protection Institute
Donegal County Council Micro Bio The Training Learners Skillnet
Dublin City University Monaghan County Council The Financial Services Ombudsman
Dublin Institute of Technology Mount Carmel Hospital Trinity College Dublin
Emerald Truck and Van Ltd Movianto Pharmaceuticals Turfgrass Consultancy
ESB Networks NVD Ltd UCD
Eurolink M3 Paddy Power PLC Waterford City and County Council
Ferrycarrig Hotel Peamount Hospital Waterford Institute of Technology
Festo Limited Pearse Trust Windowmate NI Ltd
Fideuram Asset Management PFH Technology 3Q Recruitment