Interviewing Skills

Interviewing Skills

Interviewing Skills

Interviewing Skills

This In Company Interviewing Skills Course is for Managers, Human Resource Executives or anyone involved in the recruitment process who wants to develop their current interviewing skills. By the end of our interviewing skills course delegates will: Understand the recruitment process, about job descriptions & job specifications, the selection process, behavioural interviewing, the STAR method of interviewing and also the funnel technique for interviewing. 

Our qualified interviewing skills course tutor will help delegates attending our course understand their own strengths and weaknesses as interviewers. As a result of attending this Interviewing Skills course delegates will be capable of interviewing professionally and they will be confident in the knowledge that they will be selecting the best candidate for the position and for the organisation. In fact, once people learn how to work with the correct interviewing skills , they will automatically use them again and again as they work so well.

"Protrain are true professionals who build the training you need for your company around your team – this is what they have done on a number of occasions for our team of recruiters. Placing a fine balance between theory, role playing and case presentations the trainer engaged the team in a way that made learning effective and fun. Best feedback we’ve gotten for an external trainer in our 16 years in business".

Cora Barnes MD, Three Q PERMS & TEMPS

All our trainers are professionally qualified with years of experience delivering tailored training for some of Ireland's most respected organisations  such as SME’S, large multinationals, Government Departments, Charities, County Councils and so on.  Protrain courses are tailored to reflect the real world your staff work in so your input is critical to make certain we customise the course to your needs and make this popular interviewing skills course a true success.

Interviewing skills Course Objectives

At the end of this  course, participants will:

  • Understand the necessity of choosing the right candidate
  • Have a clear plan of the whole recruitment process from clear job descriptions through to post-interview follow-up

Interviewing Skills Course Content

The Recruitment Process

  • The Recruitment Process
  • Recruitment Methods – Is There Really a Best Method?
  • Organisation Factors
  • Environmental Factors
  • Managerial Roles

Job Descriptions & Job Specifications

  • Purpose of the Job Description and Job Specification
  • The Person Specification
  • The Importance of Accurate Job Descriptions
  • The Importance of Valid Job Specifications
  • Procedures
  • Problems
  • Performance Standards

The Selection Process

  • Short-listing/Screening of Applicants
  • Methods of Selection
  • The Interview
  • Why Should We Interview?
  • Professionalism in Interviewing
  • 7-Point Plan (Rodgers)
  • 5-Point Plan (Munro-Fraser)


  • Behavioural Interviewing
  • Examples of Behavioural Questions
  • Examples of STAR Answers
  • Competencey based Interviews
  • What to Expect in a Behavioural Interview

Interviewing Skills – The Funnel Technique Gathering information

  • Questioning Techniques in Interviewing and questions to avoid – leading , too much hypothetical; interviewing the company/employer and not the candidate
  • The Information Funnel
  • A Picture of the Information Funnel
  • Gathering and recording evidence

This course is typically delivered as a two day programme, however, if there are small numbers the course can be delivered as a very intensive one day course.

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Some of our respected clients

Arbour Care Fingal County Council Pfizer
Baxter Storey Ireland Gaffer Trading Ltd Roscommon County Council
Beltronics Galway City Council Ryanair PLC
Beyond Entertainment Gill Manufacturing & Assembly Savills
BNP Paribas Glanbia PLC Spectrum Logistics
Bord Bia Grant Thornton St Gerard’s Private School
Cahill May Roberts H2 Compliance The Commissioner of Irish Lights
Carlow County Council Health Information and Quality Authority The Houses of the Oireachtas
Cavan County Council Hickeys Fabrics The HSE
CBRE IBRC The Institute of Technology Blanchardstown
Celtic Aerospace Independent Newspapers (Ireland) Limited The Institute of Technology Tralee
Clare County Council Irish Trucks The Irish Stock Exchange
Clarion Hotels IFSC KMK Metals The Irish Aviation Authority
CombiLift Laois County Council The Lawrence Life Insurance
Commission for Communications Regulation LC Seating The Marine Institute
Cork City Council Limerick City and County Council The National College of Ireland
Cruinn Diagnostics Loyaltybuild The National Consumer Agency
Custom House Fund Services Meath County Council The National Rehabilitation Hospital
Dessian Products Ltd Mercer Consulting The Office of the Ombudsman
DKIT Mercury Engineering The Radiological Protection Institute
Donegal County Council Micro Bio The Training Learners Skillnet
Dublin City University Monaghan County Council The Financial Services Ombudsman
Dublin Institute of Technology Mount Carmel Hospital Trinity College Dublin
Emerald Truck and Van Ltd Movianto Pharmaceuticals Turfgrass Consultancy
ESB Networks NVD Ltd UCD
Eurolink M3 Paddy Power PLC Waterford City and County Council
Ferrycarrig Hotel Peamount Hospital Waterford Institute of Technology
Festo Limited Pearse Trust Windowmate NI Ltd
Fideuram Asset Management PFH Technology 3Q Recruitment